Our facilities

SACCOLIS

Sale Street N24 Maceira Lis, 2405-036 Leiria

FREQUENTLY ASKED QUESTIONS

Can I customize paper bags with my company logo?

Yes, we offer a variety of customization services. We can print your company logo, slogans, barcodes, and any design you desire on paper bags. Contact us to discuss customization options and receive a quote.

What is the minimum order for custom bags?

The minimum order for custom bags varies depending on the type of bag and design. Generally the minimum is 100 units. For specific quantities and pricing, please contact our team.

Which countries do you deliver to?

We currently ship our paper bags to mainland Portugal and the islands, Spain, France and Germany. If you are interested in shipping to other countries, please contact us to check the shipping options and provide more information.

What are the delivery times for orders?

The standard delivery time for non-personalized bags is usually the day after confirmation of payment for the order.

Payment confirmation usually takes 2 business days, as it is regulated by the company responsible for intermediating payment transactions.

The customer has the option of choosing the delivery method for the next day or within 2 days, in the case of mainland Portugal or Spain.

For custom bags, delivery time is 1-3 weeks, depending on quantity and complexity of design.

Who is responsible for transporting the paper bags?

Our paper bags are transported by a distributor specializing in logistics and transportation of goods.

We ensure that our products are delivered safely and on time.

What payment methods are accepted?

We accept various forms of payment, Multibanco, Mbway and bank transfer.

What should I do if I receive a defective or wrong product?

We apologize for any inconvenience. If you receive a defective or incorrect product, please contact us immediately with details of the problem and a photo of the product. We will do our best to resolve the situation as quickly as possible, offering a replacement product or a refund.

How can I track my order?

After registering the shipment of your order, you will receive an email with a tracking number.

You can use this number to track the status of your order through the carrier's website.

INFORMATION

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